Website Maintenance · Wollongong
A good website isn’t just about how it looks – it’s about how reliably it works. Every week I take care of the updates, backups, and fixes that keep your site performing at its best. You don’t see the work happening, but you’ll feel the difference in speed, security, and peace of mind.
Behind the Scenes protection
Every maintenance plan covers the same essentials around the clock – plus a discounted rate whenever you need extra work done. The only difference between plans is how much that rate drops.
Full daily backups stored off-site for 12 months. If something goes wrong – a bad update, an accidental deletion, anything – I can restore your site quickly with minimal disruption.
Core, theme, and plugin updates applied carefully and tested before going live. If anything needs rolling back, I catch it before it becomes a problem. Your site stays secure, fast, and fully functional.
If your site has a problem, I find it and fix it. Prompt, included in your plan, and handled by someone who already knows exactly how your site is built.
A plain-English health report in your inbox at the start of each month – updates applied, security scans, uptime, and speed. You stay informed without needing to chase anyone.
Every quarter I go through your Google Analytics and show you what’s actually happening – where your traffic’s coming from, what’s converting, and what’s quietly losing you visitors. You get a clear shortlist of updates worth making.
Every plan includes a discounted hourly rate for any work outside the standard inclusions – design tweaks, new content, extra functionality. You’re never paying full price to get it done.
DESIGNED TO SAVE YOU MONEY
No matter which plan you choose, I keep your site updated every week – same attention, same care, same focus on keeping you running at your best. The only difference is how much you save on extra work.
WEBSITE MAINTENANCE FAQ
The questions I get asked most – with plain answers.
Core WordPress, all themes, and all plugins – applied carefully, tested before going live, and rolled back immediately if anything causes a problem. Your site stays current and secure without you having to think about it.
Yes – daily full-site backups, stored off-site for 12 months. If something goes wrong at any point, I can restore your site quickly with minimal disruption.
I fix it, included in your plan, no extra cost. I catch most issues before they reach the live site – but if something slips through, I’m onto it straight away.
Absolutely. You can edit your pages and content any time through WordPress – I work around what you’re doing, not the other way around.
Yes. I’ll do a thorough review before we start so I understand exactly how it’s set up, and then maintain it with the same care I’d give a site I built myself.
Every report covers what was updated delivered in plain English at the start of each month. You always know what’s been done and how your site is performing, without having to ask.
Any additional updates or tweaks are billed at your plan’s discounted hourly rate. Fair, transparent, no surprises.
Yes – 24/7. If your site goes down, I get an alert and I’m onto it before most people would even notice.
Yes. WP Rocket is included in every plan and I keep it properly configured – caching, file compression, image lazy-loading. Your site loads fast and stays fast.
Yes. You contact me directly – by email or phone – and I respond the same day. No ticket system, no tiers, no strangers. Just me.
Data-Driven Growth
Every quarter I dig into your Google Analytics and show you what’s actually happening, where your visitors are coming from, what’s working, and what’s quietly costing you conversions. You get a plain-English breakdown and a shortlist of updates worth making, so every decision about your site is backed by real behaviour, not guesswork.
