Website QuestionnaireLet's get started Step 1 of 10 10% Let’s ConnectThis is where we get to know you! Your contact details help us open a dialogue, understand your needs, and start shaping a website that truly reflects your brand. Whether you’re looking for a refresh or building something new, we’re here to listen, collaborate, and bring your vision to life. Drop your details here, and let’s create something amazing together!Name First name Surname Phone NumberEmail AddressPreferred contact method: Phone Email Your Website’s FoundationsBefore we jump into design, let’s get the technical essentials sorted! Do you already have a domain name and hosting, or will you need help setting them up? Is this a brand-new website, or are we replacing an existing one? If it’s a refresh, what’s driving the change? This section helps us understand where you’re starting from so we can build a seamless, stress-free solution that fits your needs perfectly!Have you registered a Domain name? Yes No What is your Domain Name?Will you require assistance in registering a Domain name? Yes No Do you currently have Web Hosting? Yes No Who is your current Web Host?To ensure a smooth website build or migration, we need to know where your site is currently hosted. Are you using shared hosting, VPS, or dedicated WordPress hosting? Do you have a Linux-based server with cPanel, Plesk, or another management tool? If you’re unsure, no worries! Just share whatever details you have, and we can help figure out the best setup for your new site. Will you require assistance in setting up Web Hosting? Yes – I’ll need help choosing and setting up the right hosting. No – I will attempt to do it myself. Is this a new or replacement website? New Replacement What is the purpose of your website?A website is one of the most popular tools that a business can use to introduce your brand to your target market. Knowing the purpose of your website will give you a more realistic expectation of what your website will do for your business and allow you to focus on the end goal.What is the motivation for change?Your current website has served you well, but what’s driving the need for a refresh? Are you looking to improve functionality, update your brand’s look, boost performance, or enhance user experience? Maybe your business has evolved, and your website needs to reflect that growth. Share your main reasons for the change so we can ensure your new site aligns perfectly with your goals. Who Are You Speaking To?Getting clear on your target market means you’ll know exactly who you’re speaking to—and who’s the right fit for your business. A vague or overly broad audience can lead to a website that feels too generic, missing the chance to truly connect. By honing in on your ideal customers, you’ll create content that resonates, attract the right opportunities, and save yourself time (and headaches!) in the long run.What stage of awareness is your audience in?Are they brand-new to your industry and need educating, or are they ready to buy and just looking for the right provider? Your website’s content should meet them where they are. What are their biggest challenges or frustrations?Your customers have problems—your job is to solve them. Knowing their pain points ensures your website speaks directly to their needs and builds trust.What type of customers do you not want to attract?Not every lead is the right lead. Defining who isn’t a good fit helps refine your messaging and filters out time-wasters. How do your customers currently find you?Do most leads come from Google, social media, referrals, or networking? This insight helps prioritise key website features and SEO strategies.What motivates your audience to take action?Do they respond best to urgency, social proof, special offers, or value-driven content? Understanding this helps craft stronger calls to action.What makes your business the best choice for them?What sets you apart? Whether it’s expertise, unique offerings, or personalised service, your website should highlight why you’re the perfect fit. Crafting Your Website’s StoryYour website isn’t just about looking great—it’s about telling your story in the most engaging way. Content can take many forms: text, images, audio, or video. Think about what resonates most with your audience and what will drive the best results.What does your organisation do?Give us a quick snapshot! What products or services do you offer? What’s your story? A short, compelling summary helps shape a website that truly reflects your brand and mission.How will your website content be created? We’ve got it covered! – We’ll provide all final content, ready to go. We have a draft, but need a little polish. – We’ll provide content, but would love help refining it. We need the full works! – We’d like full copywriting services to bring our brand voice to life. Do you have any of the following content ready? Logos & Brand Assets (Logos, colour palette, fonts, icons) Images (Product photos, team shots, stock images) Copy (Website text, service descriptions, blog posts) Videos (Promotional videos, testimonials, behind-the-scenes) Infographics (Visual data, process explanations) Testimonials & Case Studies (Customer reviews, success stories) Downloadable Content (E-books, PDFs, lead magnets) What Action Do You Want Visitors to Take?Every great website has a purpose—what do you want visitors to do when they land on yours? A clear call to action helps guide them in the right direction, whether it’s making contact, exploring your content, or making a purchase. By defining these actions, we can design a site that encourages engagement and drives real results.What action do you want visitors to take on your site? Call us Complete an enquiry form Sign up to newsletter Read blog and/or articles Download content View a gallery Buy from the shop Bringing Your Brand to Life OnlineYour website isn’t just a standalone space—it’s part of a bigger digital ecosystem. How do you want social media to integrate with your site? Do you need links to your profiles, embedded feeds, or social sharing buttons? A strong connection between your website and social platforms can help drive engagement, increase visibility, and keep your audience connected. Let us know how you’d like to bring your social presence to life! What social media channels does your business utilise? Google+ Facebook Instagram Twitter TikTok Linkedin YouTube Website Features & Functionality: Building the Right ExperienceYour website isn’t just about looks—it needs to work seamlessly for both you and your visitors. Whether you need a blog, e-commerce, social media integration, or a portfolio gallery, this section helps us understand the key features your site requires. Check off the functionalities that matter most to your business, and we’ll make sure your website is built to deliver the best experience possible.What other functionality do your require of the website? Booking System – Allow users to schedule appointments or services. Blog & Articles – Share updates, insights, or industry news. Case Studies or Success Stories – Showcase past work and results. Client Testimonials or Reviews – Highlight customer feedback to build trust. Contact Forms – Let visitors reach out easily. Custom Forms or Surveys – Collect information beyond a standard contact form. Downloadable Content – Offer guides, PDFs, or other resources. E-Commerce – Sell products or services online. Event Calendar – Promote upcoming events, workshops, or webinars. Image Gallery/Portfolio – Showcase work, projects, or case studies. Live Chat or Chatbot – Provide instant support or automated responses. Membership/Login Area – Create exclusive content or a customer portal. Multilingual Support – Offer content in multiple languages for a global audience. Newsletter Signup – Grow your email list and keep customers engaged. Search Functionality – Help users quickly find content or products. Social Media Integration – Link profiles, embed feeds, or enable social sharing. Do you require SEO (Search Engine Optimisation) for your website?Please note that Taffy Design is not a specialist SEO provider. We do offer a basic SEO package with all our Wordpress websites. We have our SEO covered. We have a limited budget for SEO. We have a comprehensive budget for SEO. Inspiration & Competitor Insights: Crafting Your Unique EdgeYour website should stand out while delivering the best experience for your audience. To get a sense of your vision and industry landscape, we’d love to see examples of websites you admire and those of your competitors. This helps us understand what resonates with you, what’s working in your industry, and how we can make your website even better.What do you want visitors to feel when they land on your website?A great website isn’t just about looks—it’s about how it makes people feel. What emotions do you want to evoke in your audience? Select all that apply: Excited – Energised and eager to explore more. Inspired – Drawn in by creativity, innovation, or storytelling. Confident – Assured that you’re the expert they can trust. Welcomed – A warm, inviting, and approachable experience. Empowered – Motivated to take action or make a decision. Reassured – Calm and secure, knowing they’re in good hands. Curious – Intrigued and wanting to dive deeper into your content. Professionalism – A sleek, polished, and credible first impression. Fun & Playful – A lighthearted, engaging, and entertaining vibe. Luxury & High-End – A premium, exclusive, and aspirational feel. Show us 3 websites you love (They can be from your industry or completely different!)What do you like about them? Is it the design, layout, functionality, messaging, or user experience?Share your competitor’s websitesWhat do they do well? What sets them apart? Are there areas where you can do even better?Are there any website features or trends you’ve seen that you’d love to include?For example, animations, video backgrounds, parallax scrolling, or interactive elements.Do you have any colour schemes, typography, or design styles you’d like to incorporate?Are there any brand elements we should match or any aesthetics you want to avoid? Ongoing Website Care & Support: Keeping Your Site at Its BestLaunching your website is just the beginning! To keep it running smoothly, secure, and effective, ongoing maintenance is essential. Regular updates ensure your site stays fast, functional, and aligned with your business goals—while also saving you time and hassle. Would you like to include any of the following ongoing services?Would you like to include any of the following ongoing services?Want peace of mind knowing your website is taken care of? Select the services you’d like, and we’ll tailor a support package that fits your needs! WordPress Maintenance Package – Keep your site secure, updated, and performing at its best with ongoing technical support. Website Security & Backups – Regular security monitoring, malware scans, and backups. Software & Plugin Updates – Ensure your WordPress core, themes, and plugins stay up to date for maximum performance and security. Content Updates & Edits – Need to refresh images, add new services, or update key information? We’ll keep your content current. SEO Monitoring & Optimisation – Stay ahead in search rankings with ongoing SEO improvements and keyword tracking. Private WordPress Training – Learn how to manage and update your website with personalised guidance. Blog Writing & Content Creation – Keep your audience engaged with fresh, relevant content tailored to your brand. E-Commerce Support – Need help managing your online store, products, or payment integrations? We’ve got you covered. Performance Optimisation – Speed enhancements, image compression, and caching setup to keep your site lightning fast. Analytics & Reporting – Monthly reports on visitor insights, performance trends, and actionable website improvements. Project Logistics: Timeline, Budget & Getting StartedLet’s get the practical details sorted! To keep your project on track, we’ll need an idea of your timeline, budget, and how you found us. This helps us tailor our approach and ensure a smooth process from start to launch. Let us know what works for you, and we’ll take care of the rest! When would you like to start your project? ASAP – I’m ready to go now! Within the next month – Let’s plan and kick off soon. Within 2-3 months – I have a timeline in mind but no rush. 3+ months from now – Just exploring options for now. Not sure – Let’s discuss what works best! Do you have a specific deadline? Yes, I have a firm deadline – I’ll provide details. I have a preferred timeframe, but it’s flexible – We can discuss what’s realistic. No set deadline – I’m happy to work around your schedule. Please provide your deadline.What is your budget?Being upfront about your budget helps us recommend the best solutions to fit your needs. Keep in mind that different features and functionalities can impact the cost, so choosing a range that aligns with your goals will ensure the best results. $1,200 - $3,000 – A streamlined website with essential features. $3,000 - $5,000 – A more customised, feature-rich experience. $5,000+ – A fully tailored solution with advanced functionality. I’m not sure yet – Let’s discuss what’s possible within my needs and budget. How did you hear about us?We’re excited to connect with you! Let us know how you found us—it helps us understand where our work is making an impact. Google Search – Found you while browsing the web. Word-of-Mouth – Recommended by a friend, colleague, or client. From Another Project – Saw your work elsewhere and loved it! CAPTCHACommentsThis field is for validation purposes and should be left unchanged.